Client Engagement Manager
Own the operational delivery of client engagements, keeping scope, timeline, and stakeholders aligned from kickoff to close.
About Common Works
Common Works is an AI-native services firm built for private equity. We work at the intersection of investment diligence and technical delivery, helping PE sponsors and their portfolio companies translate AI from a thesis into operating outcomes: higher EBITDA, better margin, and durable capability inside the business.
Our model isn’t consulting. We are builders who understand how deals work, and deal practitioners who can ship AI transformations. We forward deploy engineers, architects, and operators inside portfolio companies, work alongside management, and are accountable for the outcome.
The Role
Client Engagement Managers are the operational backbone of Common Works engagements. You own delivery from kickoff through close, coordinating between build pods, portfolio company operators, and PE sponsor stakeholders to keep scope controlled, milestones on track, and communication clear at every level.
In a model where every deliverable is tied directly to an investment thesis, delivery discipline is not administrative; it is the product. You are not a note-taker. You are the person who holds the engagement together when priorities shift, blockers emerge, and stakeholders need a clear picture of where things stand. The specific challenge of this role: PE sponsor stakeholders, portfolio company operators, and a technical build pod often carry different definitions of success. Surfacing that misalignment early, before it becomes a delivery problem, is core to the job.
Key Responsibilities
- Own end-to-end delivery operations for active engagements: scope documentation, timeline management, milestone tracking, and risk identification
- Coordinate across build pods, portfolio company operators, and PE sponsor stakeholders
- Run structured engagement cadences: weekly status updates, milestone reviews, and risk escalations
- Identify scope drift, stakeholder misalignment, and delivery risk early; drive resolution before it becomes a problem
- Maintain clear, concise written communication with all stakeholders throughout the engagement lifecycle
- Lead engagement retrospectives and institutional knowledge capture at close
Qualifications
Required
- 5+ years of project or program management experience in a consulting, professional services, or technical delivery context
- Proven ability to manage multiple concurrent workstreams under delivery pressure
- Strong written communication: you write crisp update memos and run tight meetings
- Comfort operating with incomplete information and evolving scope
- Experience managing senior client relationships at the C-level, operating partner, or equivalent
Preferred
- Experience managing technical or AI-related delivery engagements
- Background in management consulting, investment banking, or PE portfolio operations
Join us.
Tell us who you are and what you’ve shipped.